Unlock the power of digital identity in retail

Registration is no longer possible.

Thursday, November 11th, 10:00 AEDT

Retail leaders in ANZ are invited to join this virtual roundtable on ‘Unlock the power of digital identity in retail’. It is a great opportunity to see how leading organisations improve customer retention, increase revenue, and drive brand loyalty across multiple channels and brands.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between attendees in a closed, confidential environment. Attendance is by invitation only and complimentary. Registration is limited to a certain number of guests per event.

Unlock the power of digital identity in retail

Retail leaders are all too aware of the challenges posed by rapidly evolving customer demands, increasing market competition, and most recently, the COVID-19 pandemic. Standing still is no longer an option, nor is investing in fragmented point solutions that inhibit the ability to navigate a rapidly changing retail market.

Customers are demanding seamless omnichannel experiences and expecting brands to secure their data as the risk of identity fraud increases. Simultaneously, competitors are investing heavily in digital technology to accelerate customer acquisition while growing their market share. In response, organisations look to modernise their digital customer journeys to deliver truly transformational user experiences.

  • How can organisations build a single view of customer needs and trends across all digital channels?
  • What are leaders doing to create exceptional customer experiences across all digital channels?
  • How can companies enable customers by allowing them to control how their data is shared while ensuring cyber resiliency?

Attended by:

CFO/COO at Munro Footwear Group
Head of IT & Enterprise Architecture at David Jones and Country Road Group
Head of Commercial Digital at Simplot Australia
Head of Enterprise Architecture at Endeavour Group
Head of eCommerce Australia at Kraft Heinz
Head of Digital at Bunnings
Customer Director at Ferrero
General Manager of Operations at Spendless Shoes Pty Ltd
Customer Technology Architect at Aesop

For insight on this event, photos and guest interactions, see our post on LinkedIn.

10:00 AM: Introduction by The Ortus Club
10:05 AM: Introduction of participants
10:15 AM: Short address from ForgeRock
10:25 AM: Discussion instigated by the moderator and continued by the group
11:15 AM: End of session

Hosted by ForgeRock