Using Digital Experience Intelligence to drive competitive advantage in 2023

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Thursday, December 7th, 12:00 JKT

Fintech, E-Commerce and Retail leaders in Jakarta are invited to join this roundtable luncheon on ‘Using Digital Experience Intelligence to drive competitive advantage in 2023’.

An expert moderator will guide the knowledge-sharing event, stimulating discussion between participants in a closed, confidential environment. Attendance is by invitation only and complimentary.

Using Digital Experience Intelligence to drive competitive advantage in 2023

In the vibrant and diverse business landscape of Jakarta, the stakes are high when it comes to creating exceptional digital experiences. The connected consumer in Jakarta demands services that are not only instant but also personalised, spanning various digital mediums like mobile apps, web platforms, and omnichannel retailing. The question is: how can local companies meet these demanding expectations?

Analytics plays a pivotal role in this scenario, especially in the fast-paced markets that define Jakarta. Powerful qualitative and quantitative analytics tools are indispensable for understanding user behavior, predicting trends, and tailoring experiences that resonate with local cultures and preferences. Digital Experience Intelligence is empowering teams across product management, engineering, UX design, and data analytics in Jakarta to craft these essential experiences with precision and agility.

  • How are companies optimising user journeys to minimise friction, discover engagement patterns, and improve KPIs?
  • What can companies do to improve organisational efficiency, productivity, and customer data privacy? What technologies are necessary for this improvement?
  • How can leaders align diverse, cross-functional teams around real-time customer experience data to innovate with confidence?

Henshin JakartaHenshin

Level 69, The Westin Jakarta, Jl. HR Rasuna Said Kav C-22, Jakarta | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable

Attended by:

AVP of Engineering, CTO of Tokoscore at Tokopedia
Head of Product Assurance & Operation at Indosat
Head of Product at Tiket.com
Head of Product Development & Innovation at AIESEC in Indonesia
Product Head at via.com
General Manager at Chope
Senior Product Manager at tiket.com
Senior Lead Product Manager at Amartha
Senior Product Manager at Tokopedia
Product Manager at NOBI

For insight on this event, photos and guest interactions, see our post on LinkedIn.

12:00 PM: Arrival of guests and reception
12:30 PM: Welcome by The Ortus Club
12:35 PM: Short address from FullStory
12:45 PM: Discussion instigated by the moderator and continued by the group over lunch
1:45 PM: Discussion brought to a close
2:00 PM: Coffee, tea and networking

Hosted by FullStory


FullStory is a technology company that specialises in providing intelligent digital experience analytics solutions to businesses around the world. FullStory’s mission is to empower its customers with real-time insights into how their customers interact with their digital products and services. Using its cutting-edge technology and AI-powered platform, FullStory enables businesses to understand their customers’ behaviour, identify issues, and improve their overall digital experience. FullStory’s solutions are used by some of the world’s largest and most innovative companies across a range of industries, including retail, finance, healthcare, and technology.

Event Detail

Thursday, December 7, 2023 12:00
JKT
Jakarta

Why attend?