The Zendesk Showcase India

Registration is no longer possible

Virtual Roundtable

Thursday, May 14th, 10:00 IST

Bringing together Business Leaders responsible for Customer Experience.

ABOUT

There’s no blueprint for doing business right now. But one thing is for sure: as each day brings new challenges and unknowns, customer interactions count more than ever.

The Zendesk Showcase India brought together business leaders to help answer the big questions facing organisations today. You’ll learn how to maintain seamless experiences with a remote workforce, working towards a ‘new normal,’ and hear from brands that are thriving in the face of adversity.

You’ll also connect with delightful people online, so you can expand your community during this siloed time.

10:00 am IST – Welcome to The Zendesk Showcase Idia
10:10 am – Responding, managing, and leading during a pandemic
10:20 am – Service-First CRM
10:30 am – The New Normal: Business as (Un)usual
10:40 am – Empowering support teams in a crisis and beyond
10:50 am – 10-minute Break
11:00 am – An India Perspective
11:10 am – India CX Leaders Panel
11:30 am  Live Q&A

Hosted by Zendesk

zendesk logo

Mikkel Svane speaker

MIKKEL SVANE

CEO and Founder | Zendesk

Riccardo Pasto speaker

RICCARDO PASTO

ANZ Head of CX Research | Forrester

Elisabeth Zornes speaker

ELISABETH ZORNES

Chief Customer Officer | Zendesk

Tom Keiser speaker

TOM KEISER

Chief Operating Officer | Zendesk

Sarah Reed speaker

SARAH REED

Senior Director of Events | Zendesk

Event Detail

May 14, 2020 10:00
Virtual
India

Why Attend?