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ServiceNow Summit

Prioritise or pivot: Sustaining growth amidst macroeconomic adversity

March 22, 2023 | Wednesday | 9:00 AM – 2:00 PM HKT


IT leaders in Hong Kong are invited to join this summit on ‘Prioritise or pivot: Sustaining growth amidst macroeconomic adversity’.

Participants can expect a stimulating program in a closed, confidential environment. Attendance is by invitation only and complimentary.

Who is attending?

Join leaders interested in sustaining business growth and innovation through the economic tumult.

Job titles may include CIO, CTO, CDO, and Heads, Directors, and Managers of IT.

The topic

Prioritise or pivot: Sustaining growth amidst macroeconomic adversity

Asian businesses are facing persistent global macroeconomic headwinds, yet the region still contains significant opportunities for growth and innovation. Businesses that wisely prioritise where to invest their attention—and ruthlessly adapt those priorities as conditions evolve—will perform especially well in this variable environment. 

In a global contraction where resources are scarce and efficiency is at a premium, businesses in the region that learn to optimise their existing finances, talent, and digital systems with discipline and precision will thrive. Innovation that focuses on customer and employee experience will give Asian firms a substantial and sustainable competitive edge, particularly over global peers making deep cuts to survive amidst high and persistent inflation.​

At this upcoming summit, you’ll: 

  • Hear exclusive behind-the-scenes insight from these customers into how they’re adopting a calculated focus on priorities that deliver immediate, tangible value – and how they ruthlessly rethink those priorities when conditions shift.
  • Gain first-hand experience into how ServiceNow’s latest solutions can help streamline and de-risk operations, retain mission-critical talent, and create customer value through innovation – all the things a business needs to sustain itself through a global recession.
  • Connect with industry peers from Hong Kong and the rest of Asia to share ways to tackle inflation’s clear and present threat with a disciplined, focused, and risk-conscious approach to strategy and innovation.
The agenda

9:00 AM – 9:45 AM
Registration, Expo & Breakfast


9:45 AM – 9:50 AM
Welcome address
Wee Luen Chia, Area Vice President and Managing Director, Asia, ServiceNow


9:50 AM – 10:30 AM
ServiceNow Keynote: Making the world work in times of uncertainty
Peter Doherty, Director, Sales – ITSM, APJ, ServiceNow


10:30 AM – 10:50 AM
Guest Speaker (Thought Leadership)
Dennis Vermeire, Head of Business Transformation, Jardine Matheson


10:50 AM – 11:10 AM
Coffee Break & Expo


11:10 AM – 11:30 AM
ServiceNow Session


11:30 AM – 11:50 AM
Platinum Sponsor Session – Fujitsu


11:50 AM – 12:10 PM
Customer Digital Transformation Sharing Session
Allan Wong, Director of Information Technology, Hong Kong Baptist University


12:10 PM – 12:30 PM
Gold Sponsor Fireside Chat Session with Infosys


12:30 PM – 12:40 PM
Closing & Lucky Draw


12:40 PM – 2:00 PM
Networking Lunch & Expo

Davis Ng speaker

Davis Ng

APJ Solution Consulting Lead, Creator Workflows | ServiceNow

Allan Wong

Allan Wong

Director of Information Technology, Asia | Hong Kong Baptist University

Wee Luen Chia

Wee Luen Chia

Area Vice President and Managing Director, Asia | ServiceNow

Peter Doherty speaker

Peter Doherty

Director, Sales – ITSM, APJ | ServiceNow

Dennis Vermeire

Dennis Vermeire

Head of Business Transformation | Jardine Matheson

The hosts
ServiceNow logo
The sponsors

Platinum sponsor:

Venable logo

Gold sponsor:

infosys logo with tagline

Silver sponsor:

Cheerflow logo

The venue

Hyatt Regency Hong Kong, Tsim Sha Tsui

18 Hanoi Rd, Tsim Sha Tsui, Hong Kong | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.

Register now