Unlocking the power of code: Enhancing customer experience through software build and delivery

A masterclass for DevOps and IT leaders in Melbourne

November 16, 2023 | Thursday | 11:30 AM – 3:10 PM AEST


IT and DevOps leaders in Melbourne are invited to join this masterclass on ‘Unlocking the power of code: Enhancing customer experience through software build and delivery’.

Participants can expect a stimulating program in a closed, confidential environment. Attendance is by invitation only and complimentary.


Unlocking the power of code: Enhancing customer experience through software build and delivery

In this fast-paced, digitally-driven region, organisations face common pain points such as slow build processes, complex deployment pipelines, and maintaining security and compliance throughout the Software Development Lifecycle (SDLC). To overcome these, streamlining the software build and delivery process is essential, resulting in seamless collaboration, workflow automation, and faster time-to-market. Furthermore, by optimising code and improving product quality, businesses can enhance the customer experience. 

Prioritising this aspect of the process is especially crucial in the dynamic markets of Singapore and Southeast Asia, where organisations must navigate unique challenges while capitalising on opportunities. Embracing efficient software build and delivery practices allows companies to stay ahead of the competition, driving growth and innovation. By unlocking the power of code, organisations can excel in the digital era, delivering innovative solutions that meet customer expectations.

In this masterclass, we will talk about: 

  • How can organisations streamline their software build processes to overcome common pain points such as inefficiency and increasingly complex pipelines?
  • What strategies and tools can be implemented to ensure security and compliance throughout the SDLC?
  • How can companies achieve seamless collaboration and workflow automation across teams, thus accelerating time-to-market and enhancing the overall customer experience in software delivery?


Attended by leaders interested in hearing from presenters with deep industry experience and exploring innovative strategies, best practices, and real-world success stories that will empower organisations to optimise code, enhance customer experience, and excel in navigating the unique challenges presented by the dynamic Australian market.

Job titles may include Manager, Director, and Head of IT and DevOps, as well as other senior decision-makers.

For insight on this event, photos and guest interactions, see our post on LinkedIn.


Melbourne Marriott Hotel

Corner Exhibition & Lonsdale St Melbourne, Victoria, Australia 3000 | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.




Transformation Architect | SECTION6

BMK is a highly accomplished IT professional with a track record spanning over 25 years. His experience encompasses SW development and training, solution architecture and design, DevOps and strategic consulting. Skilled in innovation and perpetual improvement, BMK has established himself as a sought-after advisor to senior IT leadership and executive teams.


Sr. Director of Sales for Asia Pacific and Southern Europe | CloudBees

David is CloudBees Sr. Director of Sales for Asia Pacific and Southern Europe. With over 20 years experience in sales and sales leadership in the IT and software engineering industries, his last 6 years has been focused on promoting DevOps solutions.


Field CTO | CloudBees

Sunil Mavadia is the CloudBees Field CTO and a senior technology executive with over three decades of experience in Software development, Security, DevSecOps, and Digital Transformation. His technical and strategic leadership in Software Delivery Automation and DevOps have been pivotal across organizations and geographies.


Chief Automation | Telstra

Anand Vasudevan is a seasoned expert in Automation and DevSecOps, leads an Automation team at Telstra Purple with 19 years of experience in IT/Telecom. He’s a visionary driving growth and shaping culture through technical acumen and strategic insights. Anand excels in DevOps and Automation, simplifying tasks, catalyzing transformation, and ensuring customer satisfaction. His expertise spans Networking, IT, Cloud, and digital domains, driving innovation and transformation. Anand’s engagement with cutting-edge technologies and leading vendors in DevSecOps underscores his dynamic approach and values technology’s transformative potential. A strategic tech leader prioritizing tangible value generation.


11:30 AM:
Check-in of the guests

11:35 AM:
Welcome by The Ortus Club

11:40 AM:
Welcome by CloudBees and what to expect

11:45 AM:
Unlocking the Power of Code: Enhancing Customer
Experience Through Software Build and Delivery

12:00 PM:
Lunch is served

12:15 PM:
Harnessing the CloudBees DevOps Platform
for Enhanced Customer Experiences

12:45 PM:
DevOps Enterprise Challenges in Australia

1:05 PM:
Panel Discussion

1:25 PM:

1:40 PM:
Discussion held within two concurrent roundtables

2:40 PM:
Closing remarks

3:10 PM: