Customer360 (CX): Is your CX future ready?

Customer360 (CX): Is your CX future ready?
In today’s digital-first world, a great customer experience (CX) is just as important as the products or solutions you sell. Need proof? A recent survey revealed that 32% of respondents say they will walk away from a brand they love after just one bad experience. So how can your business ensure that it is delivering the exceptional experiencesthat customers and prospects expect at every touchpoint of their journey?
Our group of experts discussed just that and more during our exclusive webinar, Is Your CX Future-Ready? They explored how organisations can set themselves up for success today and tomorrow by delivering seamless, personalised and scalable experiences at every step of the customer journey. Moderated by veteran technology journalist Kate Russell, the webinar explains how the powerful combination of CX, customer data and analytics will be the differentiator in a fast-changing digital landscape.
In this webinar, you’ll discover:

Research Director, Customer Data and Analytics, IDC

Director of the Customer Experience Practice, Teradata

Senior Industry Expert in the Marketing & Customer Experience Practice, Teradata

Vice President, Architecture, ActionIQ