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Leaders Connect APAC

Tuesday, December 5 2023, 8:30 AM – 1:30 PM SGT
Westin Hotel Singapore
What to expect

Leaders Connect is a unique opportunity to engage and problem-solve with peers from Zoom and other APAC organisations. This program offers exclusive insights you won’t hear anywhere else at Zoomtopia, helping you balance the relationship between tech innovation and the human element at work. We will be sharing impactful insights and facilitating in-depth discussion on the future of AI and how companies can optimise modern collaborations and communications across the entire journey.

The agenda

8:30 a.m. – 9:15 a.m.

Registration & Breakfast


9:15 a.m. – 9:25 a.m.

Opening Remarks
Ricky Kapur, Head of Asia Pacific, Zoom


9:25 a.m. – 10:15 a.m.
Vision & Innovation Keynote

Smita Hashim, Chief Product Officer, Zoom

Join us for an exclusive recap of the captivating Zoomtopia keynote delivered by Smita Hashim, Chief Product Officer at Zoom, as she shares the latest groundbreaking innovations that is poised to impact the future of AI-powered communication. Gain insights into the transformative potential of Zoom’s AI innovations, as we balance innovation with human connection.


10:15 a.m. – 10:50 a.m.
Ask Me Anything (AMA): Charting our AI future

Ricky Kapur, Head of Asia Pacific, Zoom (Moderator)
Smita Hashim, Chief Product Officer, Zoom
Graeme Geddes, Chief Sales & Growth Officer, Zoom
Shawn Rolin, Head of Technology & Global Solution Engineering, Zoom

Discover the future of AI-driven transformation in this engaging “Ask Me Anything” panel featuring Zoom executives from headquarters. Join us as we explore how AI takes center stage in reshaping both employee and customer experiences.


10:50 a.m. – 11:30 a.m.

Panel: The Future is Now for Employee Experience and Customer Happiness

In today’s world of modern work, businesses must prioritise delivering the total experience for both employees and customers. Fostering a culture of collaboration, engagement, and innovation is imperative. Hear from industry leaders as they share their valuable insights and best practices, shedding light on the significant influence of AI on the dynamics of modern work and customer relationships.


11:30 a.m. – 11:35 a.m.

Closing Remarks
Ricky Kapur, Head of Asia Pacific, Zoom (Moderator)


11:35 a.m. – 12:00 p.m.

Zoom Experience Tour
Explore our sponsors and demo booths to experience Zoom in action.


12:00 p.m. – 1:30 p.m.

Networking Lunch

Smita Hashim

Smita Hashim

Chief Product Officer, Zoom

Graeme Geddes

Graeme Geddes

Chief Sales and Growth Officer, Zoom


Shawn Rolin

Head of Technology & Global Solution Engineering, Zoom


Ricky Kapur

Head of APAC, Zoom

The venue

The Westin Singapore

12 Marina View, #2 Asia Square Tower, Singapore 018961 | Google Maps

The Ortus Club hosts knowledge-sharing discussions in the best private dining rooms in the world. These venues provide an elegant high-end atmosphere and impeccable table service.